We request you to kindly adopt only one mode of premium payment. The refund process shall take 6 to 8 days.Īlso, If receipts for both the transactions have been received by customer, then the excess payment made through Bill Pay/Online portal will be refunded by servicing branch of LIC through NEFT. Payment for the same due through online portal and through Bill pay registrationĭuplicate payment made through Bill Pay will be refunded to our service provider to be credited back to Policyholder’s account. If the amount has been deducted from your account and has not been adjusted in your policy for more than 10 days, kindly contact your banker as the amount would be lying in the suspense account of your banker to be reversed in your account. For further queries please contact debited but premium not adjusted. Receipt can be obtained by giving policy number and transaction date and transaction type.ĭouble payment is made while making payment through Portal.ĭouble payment is being refunded to our service provider to be credited back to your account. Please visit the “View Transaction Status” bar of “Pay Direct” option under “Pay Premium Online” option through which premium was paid by you. If the premium receipt is not received within 48 hours, kindly send email with the policy number, date of transaction, the bank details with bank statement to For payment made through LIC PAY DIRECT) As mentioned in the message displayed at the time of premium payment, for such cases receipt is generated within 48 working hours when the payment is received, and will be sent to the mail-id mentioned in the Customer’s profile. If the account is debited and receipt is not generated, it may be due to session timed out or any other technical reason. * For payment made through Registered User id Payment made, Account debited but e-receipt not received.
Premium has to be the basic premium (without any taxes) that is mentioned on the policy document. You may contact any branch of LIC for revival as per rule. The process of sending e receipt with digital signature is discontinued w.
No other receipt is sent by post for online payments.ĭigital Signature not present on receipt. What is an e-receipt? Whether it is valid for Income tax purpose?Į-receipt is online, and is valid for IT purpose. This facility is not available for Health Insurance and Salary savings Scheme. Premium can be paid for ordinary In Force policies and policies eligible for spot revival. For further help regarding login issues and any changes in online portal profile, you may write at policies are eligible for payment of premiums thru this facility? Kindly use the options “Forgot user-id” and “Forgot Password” available on LIC website. * Updation of policy master happens in real time.įorgot User-Id and Password / Changes in online portal profile
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